A: No, you don’t. You can choose to have your account created during checkout. Somebody who has chosen to create an account will be able to view his orders and change the personal details for faster future checkouts.
A: Your downloadable products will be available straight after the payment was processed. Please click ‘Return to EqualSounds’ link on the confirmation page in order to download your products right away. We will also send you an email with your order containing download links.
A: This is not a problem. You don’t need a PayPal account in order to make a payment. You can choose to make a payment with a credit card through secure PayPal website.
A: We put our highest attention in order to ensure that all of our sounds are compatible with both Win and Mac systems. We usually use Apple Loops, WAVs, Reason REX, Stylus RMX for audio formats and MIDI files. All of them are compatible with both Win and Mac systems. (for REX files you need either Reason or Stylus RMX)
A: It depends. For products provided in audio formats you need a DAW (Digital Audio Workstation) of your choice. Most of our customers use Fruity Loops, Cubase, Logic, Live, Ableton or Reason for this. If the product is a Sylenth1 or Omnisphere Soundbank – you need to have Sylenth1 VST synth or Omnisphere already.
A: You have to unzip the file in order to get to the folders inside. To do this use Winzip for Win or simply doubleclick the zip folder on Mac.
A: No, they aren’t. Some products are soundsets (single shots, tracks etc.) which are not loopable. What it means is that they will be synced with the BPM of your project throughout it’s duration (as long as you’ll set up the right BPM in your DAW). However, they can be longer due to so called reverb tails – an ending of a track consisting of a reverberation sound.
A: If you have lost your product due to computer failure, we will provide you with another download link on 2 separate occasions, provided, that the product is still available on our website.
A: Not a problem. Simply subscribe to our newsletter in the form below. You will receive over 400 MB of sounds and loops in construction kits, so you can test them as you like.